Privacy Policy for ThinkEduAI

Effective Date: 12/06/2026

Last Updated: 12/06/2026

Welcome to ThinkEduAI (“we,” “our,” “us”). ThinkEduAI is a School ERP, Learning Management, and Educational SaaS platform available through web and mobile applications for schools, students, teachers, parents, and administrators.

Your privacy is important to us. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use ThinkEduAI services.

 

1. Information We Collect

 

A. Personal Information

When you use ThinkEduAI, we may collect:

• Full name
• Mobile number
• Email address
• School or organization information
• Student, teacher, parent, or administrator profile details
• Login credentials
• Profile photo, if uploaded by the user

B. Authentication Information

To provide secure access, we may collect and process:

• OTP verification data
• Device authentication status
• Biometric login preference

ThinkEduAI does not store fingerprint, face scan, or biometric records on its servers. Biometric authentication is handled by the user’s device operating system such as Android or iOS.

C. Device and Technical Information

We may automatically collect:

• Device type
• Operating system
• Browser type
• App version
• IP address
• Device identifiers
• Crash logs
• Usage analytics

D. Camera and Media Access

ThinkEduAI may request access to camera, photos, media, or files for features such as:

• Profile image upload
• Assignment or document upload
• QR code scanning
• Attendance or verification features
• Educational activities within the platform

We only access these permissions when required for app functionality and with user permission.

E. Educational and Academic Data

Depending on the user role, we may process:

• Attendance records
• Homework and assignments
• Exam results
• Timetable data
• Communication records
• Learning progress
• School notices and announcements

 

2. How We Use Your Information

We use collected information to:

• Provide and operate ThinkEduAI services
• Authenticate users securely
• Enable OTP and biometric login
• Manage school operations
• Improve platform functionality
• Personalize user experience
• Send notifications and alerts
• Maintain platform security
• Provide technical support
• Comply with legal obligations

 

3. Biometric Authentication

ThinkEduAI may offer optional biometric login features such as fingerprint authentication or face unlock.

This feature is enabled only after successful OTP verification and user consent.

• Biometric data never leaves the user’s device.
• We do not collect or store fingerprint or face scan data.
• Authentication is managed securely by Android or iOS device security systems.
• Users may disable biometric login at any time from app settings.

 

4. Data Storage and Security

We implement reasonable technical and organizational security measures to protect user information, including:

• Encrypted communication using HTTPS/SSL
• Secure authentication systems
• Access control mechanisms
• Secure cloud infrastructure
• Token-based session management
• Encrypted storage for sensitive authentication data

However, no digital platform can guarantee absolute security.

 

5. Sharing of Information

We do not sell personal information. We may share information only in the following cases:

A. With Schools or Organizations

User data may be accessible to authorized school administrators and staff associated with the user’s institution.

B. With Service Providers

We may share limited data with trusted service providers for cloud hosting, analytics, notifications, authentication, technical support, and related services.

C. Legal Requirements

We may disclose information if required by applicable law, court order, government request, or to protect legal rights and platform security.

 

6. Children’s Privacy

ThinkEduAI is designed for educational institutions and may be used by students under the age of 18 under school supervision.

Schools and parents are responsible for obtaining necessary permissions where required by local laws.

We do not knowingly collect unnecessary personal information from children.

 

7. Data Retention

We retain information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, maintain educational records, and support school operations.

Schools may request deletion of institutional data subject to applicable laws and contractual obligations.

 

8. User Rights

Depending on applicable laws, users may request to:

• Access their data
• Correct inaccurate information
• Request deletion of data
• Withdraw consent
• Disable biometric login
• Request account closure

Requests can be submitted using the contact details provided below.

 

9. Third-Party Services

ThinkEduAI may integrate with third-party services such as Google services, Firebase, payment gateways, notification services, hosting providers, and analytics tools.

These third-party services may have their own privacy policies.

 

10. Cookies and Analytics

Our web platform may use cookies, session storage, and analytics tools to improve performance, security, and user experience.

Users may control cookies through their browser settings.

 

11. International Data Transfers

User data may be processed on servers located in different countries, depending on our hosting infrastructure and service providers.

We take reasonable steps to ensure appropriate data protection standards are maintained.

 

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.

Continued use of ThinkEduAI after changes means the user accepts the updated Privacy Policy.

 

13. Governing Law and Jurisdiction

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to ThinkEduAI services shall be subject to the exclusive jurisdiction of the competent courts located in Jaipur, Rajasthan, India.

 

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

ThinkEduAI
Website: https://thinkeduai.com
Email: sales@ecomsolver.com
Jurisdiction: Jaipur, Rajasthan, India

 

15. Consent

By using ThinkEduAI services, users agree to this Privacy Policy and consent to the collection, use, storage, and processing of information as described herein.